Callnot connected

Sent once when a call ends without connecting: no_answer, busy, failed, canceled or expired (see data.status and data.status_reason).

WEBHOOK call.not_connected

Example

{
  "id": "evt_6f1d2c9a8b7e4f3a2d1c0b9a",
  "object": "event",
  "created_at": "2023-11-07T05:31:56Z",
  "data": {
    "id": "call_6f1d2c9a8b7e4f3a2d1c0b9a",
    "object": "call",
    "status_reason": "<string>",
    "scheduled_for": "2023-11-07T05:31:56Z",
    "agent_id": "<string>",
    "phone_number": "<string>",
    "contact": {
      "name": "<string>",
      "email": "[e-mail]",
      "external_id": "<string>"
    },
    "variables": {},
    "metadata": {},
    "batch_id": "<string>",
    "test": true,
    "duration_seconds": 123,
    "created_at": "2023-11-07T05:31:56Z",
    "dialed_at": "2023-11-07T05:31:56Z",
    "ended_at": "2023-11-07T05:31:56Z",
    "recording_url": "<string>",
    "recording_expires_at": "2023-11-07T05:31:56Z",
    "outcome": {
      "disposition": "<string>",
      "summary": "<string>",
      "answers": {},
      "lead_rating": 5,
      "callback_requested": true,
      "callback_time_text": "<string>",
      "follow_up_note": "<string>",
      "meeting": {
        "requested": true,
        "at": "<string>",
        "time_text": "<string>",
        "type": "<string>"
      },
      "transcript": [
        {
          "text": "<string>"
        }
      ]
    },
    "idempotent_replay": true
  }
}

Authorizations

X-API-Key · string · header · required

Your AI calling API key (vak_call_…). Authorization: Bearer <key> also works.

Body

application/json

id · string

Same on every retry of this event. Use it to ignore duplicates.

Example:

"evt_6f1d2c9a8b7e4f3a2d1c0b9a"

object · string

Allowed value: "event"

type · enum<string>

Available options: call.completed, call.not_connected, webhook.test

created_at · string<date-time>

data · object

Show child attributes

Response

200

Any 2xx acknowledges the event.